Help and support

Please browse our common FAQs about our BFBS services or how to get in touch with our UK helpdesk:

Telephone - +44 (0) 20 3750 4567

Email - [email protected]

Please note, that phone lines are open Monday to Friday 0600–2000 UK time excluding public holidays.

Technical Support Topics

Watching BFBS TV on your TV set

With the BFBS satellite box

Streaming BFBS TV online

Via BFBS TV Player

TV, Radio and Magazines on BFBS MiPlayer

At sea and on land

Listening to BFBS Radio

Browse our list of locations to find frequencies for your local area and discover how to listen to BFBS Radio

Satellite coverage maps

Maps of BFBS TV satellite coverage and rescan information

BFBS where you are

Wherever you are in the world, we'll do our best to get you a great selection of entertainment.

Find out more about what's available in the UK, Overseas, on Exercise and At Sea.

If you can't find your specific location, email [email protected] to see how we can help you in your situation.