Help and support

Please browse common FAQs about our BFBS services or get in touch with our UK helpdesk:

tel +44 (0)2037504567

email [email protected]

Lines are open Monday to Friday 06:00–20:00 UK time excluding public holidays.

Technical Support Topics

Watching BFBS TV on your TV set

With the BFBS satellite box

Streaming BFBS TV online

Via BFBS TV Player

Using MiPlayer

At sea and on land

Listening to BFBS Radio

Browse our list of locations to find frequencies for your local area

BFBS where you are

Wherever you are in the world, we'll do our best to get you a great selection of entertainment.

Find out more about what's available in the UKOverseas, on Exercise, and At Sea.

If you can't find your specific location, email [email protected] to see how we can help you in your situation.