Please browse our most frequently asked support questions or visit our BFBS TV Player page for more information.
FAQs
BFBS TV is only available for use in overseas British forces locations.
Download the latest version of the BFBS TV Player from the App Store
or on Google Play and then login to the BFBS TV Player using your Defence Gateway login and password.
You can watch online in your web browser here.
You will need your Defence Gateway login to access the player.
BFBS TV Player apps are available to install on your Apple TV, Android TV, Fire TV and Roku devices.
Search BFBS TV in the app store, install the app, then pair your device following the instructions on screen or click here.
If you have trouble using our app please contact [email protected].
For issues with your Defence Gateway account or password please contact the Defence Gateway directly.
Overseas and only seeing 3 channels?
In line with our international rights permissions, most channels can only be viewed outside of the UK in overseas British Forces locations.
Contact our Service Delivery team who can help further if you are trying to watch from overseas and still only seeing 3 channels:
Call us on +44(0)2037504567 or email [email protected].
And if you're in Cyprus, you can also contact your local BFBS office.
If you are having trouble accessing, logging in or using these apps, please call the BFBS service desk on +44 (0) 203 750 4567 or email [email protected].