Please browse our most frequently asked support questions or visit our BFBS TV Player page for more information.
Download the latest version of the BFBS TV Player from the App Store
or on Google Play and then login to the BFBS TV Player using your Defence Gateway login and password.
You can watch online in your web browser here.
You will need your Defence Gateway login to access the player.
BFBS TV apps are available to install on your Apple TV, Fire TV and Roku devices.
Search BFBS on your device, install the app then register using your Defence Gateway email address. You will then be sent an email to complete the registration process.
Please note: The authentication process is a little different to the mobile and web browser versions. You still need to use the same email address, but the first time you enter your details into the connected TV apps you will be sent a registration email to that email address. You need to open that email, complete the registration form and choose a password before you can then login to the app.
Overseas and only seeing 3 channels?
Contact our Service Delivery team who can help further:
Call us on +44(0)2037504567 or email [email protected].
And if you're in Cyprus, you can also contact your local BFBS office.
If you are having trouble accessing, logging in or using these apps, please call the BFBS service desk on +44 (0) 203 750 4567 or email [email protected].